STEP 1 Locate your meter box, generally found towards the front of a property, near the street. It is housed in a plastic or metal can with a lift-off lid. Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off. Be careful of the wire connecting the meter to the transmitter in the lid (be especially careful not to pinch this wire between the lid and ring when replacing the lid).
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a digital display of numbers. Residential meters measures to the nearest .01 gallons. Read the number display from left to right. This is your meter reading. Compare that reading to what your bill states as your current reading. Readings listed on bills display to the whole gallon.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is lower than the reading on your bill, please contact us and let us assist you in determining the problem.